|How do I use your face serums?
Just apply 2–3 small drops of serum onto your fingertips and then dab it on your cleansed forehead, cheeks, nose and neck. Gently massage onto your skin till fully absorbed.
Should I apply moisturizer after applying your serum?
It is not necessary to apply moisturizer as our products are rich in moisturizing ingredients, which help hydrate your skin. But if you wish to use a moisturizer, you can use it after applying the serum.
Can I apply your serum around my eye area?
You can use our serum around your eye area, however, do ensure you only apply it using the last residue of the serum that remains on your fingertips after applying the serum on your face. Gently pat around the eye area till fully absorbed.
I have very oily face. Will applying Rosa T Acne Serum make my face even oilier?
No. Rosa T Acne Serum is specially formulated to penetrate into your skin quickly, leaving no greasy after-feel. Not only will it not make your face oilier, it will reduce the oiliness of your face.
I noticed two different packaging of Rosa T Acne Serum on the market. Are they the same?
Yes, they are the same. We’ve just launched our new packaging design but you can still buy the old one as long as it is within expiry date.
Which product should I use for my acne scars — Rosa T Acne Serum or Natur E Scar Serum?
If you have acne-prone skin, you should treat your acne first with Rosa T Acne Serum. Once the acne is cleared, use Natur E Scar Serum for the acne scars. The good thing about Rosa T Acne Serum is it helps prevent acne scars while treating the acne. For old acne scars, it is best to use Natur E Scar Serum.
I’m in my 40s and would like to use your serum products but I’m not sure which product best suits my skin. I have dry and sensitive skin.
All of our serum products are suitable for sensitive skin. You can try our Primrose E Radiant Skin Serum. It is specially formulated to help revitalize dry and dull-looking matured skin, giving it a natural glow. You can read more about the serum here.
I’m pregnant and worried about getting stretch marks. Does Jojo E Stretch Mark Serum work on preventing stretch marks? Is it safe?
Yes, Jojo E Stretch Mark Serum is a concentrate of specially selected ingredients combined to work together to help strengthen skin’s collagen and elastin against stretch marks. It is 100% natural and safe for mom and baby. You can read more about the serum here.
Does Tea Tree E Serum repel mosquitoes and other insects?
Yes. Tea tree oil, the main active ingredient of Tea Tree E Serum, is a very good natural insect repellant. As we have personally tried and tested, Tea Tree E Serum works wonders in repelling flies and leaches too.
Can I apply more than one serum at a time? Will it affect the efficacy since my skin has too much to absorb?
We recommend using one serum at a time, but you can use two different serums in a day, e.g. Grape E Anti-aging Serum in the morning and Rosa E Pigmentation Serum at night.
How soon will I see the results of your serum?
It depends on the severity of your skin condition. For mild condition, you should be able to see the results in 3–4 weeks time, provided you apply our serum diligently every day. The reason it takes 3–4 weeks is because our skin takes about 28 days to renew itself completely.
Can I apply your serum to my hair?
The best serum to apply to your hair is Jojo E Stretch Mark Serum as its main ingredient jojoba oil helps strengthen hair roots and promote healthy hair growth.
Are your products Halal?
Yes. All of our products are certified Halal by the Department of Islamic Development Malaysia (JAKIM).
More specific question?
Send in your enquiry via our contact form or email us at firstname.lastname@example.org.